VENTEEVE
Reached
175
Free phone system audit
Find out what your phone
is costing you.
A few quick questions about how calls work in your business. At the end you get a breakdown of where you are losing revenue and what it would take to recover it. No pitch until you ask for one.
First, who am I preparing this for?
So I can send the results and prep properly if we speak.
What kind of business is it?
Add your name, a valid email, and your business name to start.
Takes two minutesResults on screenNo card needed
Start here
Which side of the phone
is the problem?
This decides what I ask you next. Pick the one closest to your situation.
Calls coming in
People are calling you and some of them go unanswered. You want every one picked up and booked.
A salon missing bookings after 6pm. A contractor on a roof while the phone rings.
Calls going out
You are not really missing inbound calls. You need someone working a list: past customers, old leads, quotes that never closed.
An ecommerce brand reactivating past buyers. A clinic calling patients overdue for a visit. A team with 2,000 dead leads in a spreadsheet.
Both
Catch what comes in, and go after what is already sitting in your database.
Most businesses land here once they see both numbers side by side.
Part one
How calls get
handled today.
Before we touch numbers, I want to understand what actually happens now.
Who answers your calls right now?
What happens when nobody picks up?
Be honest, this is the part that usually costs the most.
Who does the outbound calling today?
When was your old customer or lead list last called through?
How fast does a new lead usually hear back from you?
Part two
How much is
coming at you.
Rough numbers are fine. We are after the shape of it, not the cents.
How many calls do you think you miss in a typical week?
Rings out, voicemail, after hours, or you were already on another line. All of it counted together.
20
calls a week
How many of those come in outside business hours?
How many past customers and old leads could be called?
Anyone who bought before, enquired, or got a quote that never closed.
500
How often would you want that list worked?
Part three
Where the time
actually goes.
The other half of the cost is what the phone does to your week.
What eats the most time on incoming calls? Pick all that apply.
What gets in the way of working the list? Pick all that apply.
How much of your week goes into calls and follow-up?
Part four
What a customer
is worth to you.
These two answers turn everything above into a number.
What is an average customer worth to you?
One job, one booking, or one sale. Whatever a new customer typically spends.
$150
per customer
Of the people you actually speak to, roughly what share become customers?
Your close rate on real conversations. A guess is fine.
30%
Here is the number
$900
walking out the door every week
A month
$3,897
A year
$46,800
Customers lost a year
312
No system recovers all of it. Next screen lets you set what you think is realistic.
Sitting in your database
$2,100
untapped in your list, per campaign
Contacts reached
175
Conversations
35
New customers
14
You already paid to acquire these people once. This is what it costs to leave them alone.
The realistic version
Set it at whatever
you believe.
If an agent answered every one of those calls, how many do you think it would actually save? The rest of this audit uses your number.
Share of missed opportunities an agent recovers
60%
Missed calls
20/wk
→
Recovered customers
+4
→
Revenue back
+$540
Per week. That is $2,338 a month and $28,080 a year.
What you already run
What an agent
would plug into.
An agent is only useful if it writes into the tools you already use.
How do bookings get into your calendar today?
Where do lead and customer details live?
Desired outcome
What should the
agent actually do?
Pick everything you would hand over.
Hand these over
What this looks like
A receptionist
that never misses.
Answers on the first ring, every time. Nights, weekends, holidays, and while you are already on the other line.
Answers every call
Picks up in under two seconds, day or night. No hold music, no voicemail.
Books into your calendar
Checks live availability and puts the job on the books during the call.
Handles repeat questions
Hours, pricing, location, what you take on. The ones you answer fifty times a week.
Confirms and reminds
Text and email confirmation on the spot, reminder before the appointment.
What this looks like
A caller that works
the list every day.
It does not get bored, does not skip the awkward ones, and does not stop after one attempt.
Works your whole list
Past customers and dead leads, called with a specific offer, with retries on no-answer.
Detects real interest
Reads the response, confirms details, drops the ones who say no. No pestering.
Books the consultation
Interested contacts go straight onto your calendar with a confirmation.
Reports every outcome
Every contact, every offer, every result, in one report you can read.
Interested
35
Booked
14
One campaign
$2,100
At 35% reached, 20% interested, 40% of those booking. Conservative for a warm list.
The difference
Same phone number.
Different week.
Calls that go unanswered0
Customers recovered a week4
Revenue recovered a week$540
Revenue recovered a month$2,338
Contacts your list gets through175
Revenue per campaign$2,100
Hours back on your phone a week3.3
The agent does not get sick, does not take lunch, and does not stop at 5pm.
Included
You see every call.
Not just the invoice.
A private, password-protected link. Every conversation, the outcome, the transcript, and the recording. You will know exactly what the agent said to your customer.
Your workspace
Agents and conversations · updated liveAll timeAll agentsRefresh
Total calls
487
Talk time
598m
Avg duration
1m 14s
Success rate
74%
Bookings made
17
Active agents
13
Jul 17, 06:38 PMDiscovery call booked, name and email capturedsuccess
Jul 17, 06:12 PMPricing question answered, callback scheduledsuccess
Jul 17, 05:44 PMAppointment booked into calendarsuccess
Jul 17, 05:30 PMOffer presented, follow-up scheduledsuccess
Sample view. Yours shows your agents, your calls, your bookings.
Your result
Here is what we found.
The gap
Built from your own answers.
Where automation would help
DAY 1
Kickoff. I take your scripts, your offer, your calendar, your tone.
DAY 2 TO 5
I build and test the agent. You do nothing.
DAY 5 TO 7
You listen to test calls and sign off. Then we go live.
ONGOING
I watch the calls, fix what needs fixing, and tune it monthly.
Last step
Pick a time and
we will go through it.
Your audit is already attached to the booking, so you will not repeat any of this. On the call you will hear a live agent, and I will show you what yours would say.